Help desk and service management - UniKommerce

Module for service calls, requests entry, follow-up and dispatch, by the hour and bank of hours invoicing.  

Employees enter their time sheets from which the billable ones will be deducted from the customer’s bank of hours, if any, facilitating the recurring time billing.



  • Service contracts
  • License management
  • Service Requests
  • Prepaid bank of hours
  • Billable timemanagement
  • Service time sheets
  • Service reports
  • Contract renewal and billable time invoicing